Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs updating, or simply want to tell us what you think, this is the page for it. We read every message that comes in and aim to reply properly rather than with a stock response.
How to Reach the Team
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will get back to you, usually within two working days. During busier periods it may take slightly longer, but every enquiry is read and answered by a person, not an automated system.
To help us reply faster, tell us briefly what your message is about — for example, whether it concerns a specific casino review, a bonus term you'd like clarified, or a general question about how non GamStop casinos work in Great Britain.
What You Can Get in Touch About
- Questions about our reviews — If anything on our site about a specific operator, its welcome offer, or its wagering requirements isn't clear, ask us and we'll explain it plainly.
- Corrections — Offers, licences and terms at non GamStop casinos change often. If you notice something on the site that looks outdated or incorrect, let us know and we will look into it promptly.
- Content suggestions — If there's a topic around gambling sites not on GamStop, payment methods, or sports betting that you think we should cover, we're happy to hear it.
- Partnership or editorial enquiries — If you represent a casino operator or a relevant organisation and want to discuss working with us, please introduce yourself and explain what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards GamCare and other UK support services rather than attempt to advise you ourselves.
Why Accuracy Matters Here
Non GamStop casinos sit outside the UK Gambling Commission's licensing regime, typically operating under overseas licences such as those issued in Curaçao. That means the usual UK consumer protections, including GAMSTOP self-exclusion, do not automatically apply. Because of this, we take particular care over how we describe licensing status, bonus terms, wagering requirements and withdrawal conditions across our reviews and the Best Non GamStop Casinos page.
If you believe we have got a detail wrong — a minimum deposit figure, a free spins allowance, a maximum bonus bet, or anything relating to payment methods or withdrawal limits — please tell us. Reader corrections genuinely help us keep the site useful and up to date.
Before You Write In
A few common questions are worth checking before you contact us, in case the answer is already covered elsewhere on the site:
- Details of specific welcome offers, including deposit bonuses, free spins and cashback terms, are set out beside each operator's listing.
- Information on payment methods, GBP account support, e-wallets and cryptocurrency payments is covered within our casino guides.
- General explanations of wagering requirements, game contribution rates and bonus expiry dates appear throughout our reviews rather than on this page.
If your question goes beyond what's already published, or you simply prefer to ask directly, we would still rather hear from you than have you guess.
A Note on Responsible Gambling
We are not a gambling operator and cannot process deposits, withdrawals or account queries on behalf of any casino. If you have a dispute with a specific site, you will need to raise it through that operator's own customer support or complaints procedure. For independent advice on gambling harm, deposit and loss limits, or self-exclusion options including GAMSTOP, GamCare remains the primary UK point of contact. We will always direct readers there rather than offer guidance ourselves.
Getting a Useful Reply Faster
If you're contacting us about a particular casino, include the operator's name and, where relevant, which offer or term you're asking about. If your message concerns something you read on our Best Non GamStop Casinos page, mentioning the section helps us find the exact detail quickly. Clear, specific messages get clearer, quicker answers.
We appreciate you taking the time to read this far, and we look forward to hearing what you have to say.